Browse tests that generated $7.3M in revenue.

A Free Shipping Message on Product Pages Shows a 21.0% Conversion Rate Lift

Product pages got a clear line saying "This product is eligible for free shipping." See how it changed orders over 26 days.

Goal
Conversion rate
Result
+21.0% Conversion rate
Category
Product Page (PDP)
Outcome
Positive signal
Before
A Free Shipping Message on Product Pages Shows a 21.0% Conversion Rate Lift (before)
After
A Free Shipping Message on Product Pages Shows a 21.0% Conversion Rate Lift (after)

If we show a clear free shipping message on the product page, then add-to-cart and conversion rates will increase because shoppers are less unsure about extra costs.

What We Changed

  • Added a "This product is eligible for free shipping" message to product pages.
  • Made free shipping eligibility explicit before shoppers add to cart.

The Results

How the new version compared with the original, across all devices.

+21.0%

Conversion rate

+31.7%

Revenue per visitor

+16.7%

Orders

Key Learnings

  • Conversion rate rose 21.0% and revenue per visitor 31.7%, with orders up 16.7%.
  • On conversion rate, the variant had an 84.6% probability of beating the original, short of significance.
  • With 4,128 visitors and 15% statistical power, expect lifts this large to shrink on a retest.
  • Add-to-cart rate dipped 2.9%, driven by desktop, where it fell 16.3% on just 453 visitors.

Detailed results breakdown

Conversion rate

+21.0%

Revenue per visitor

+31.7%

Orders

+16.7%

Average order value

+8.8%

Add-to-cart rate

-2.9%


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30,000+ Monthly sessions.
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